Terms of Service
By using our services, you agree to all of our terms of service.
“Rollerite” or (”We”, “Our”, “Us”) gives plugin development, bot development, website design/development, graphic design, illustration, setups, building, terraforming, video editing, and other services.
Intellectual Property
Utilize our services in compliance with applicable laws. We reserve the right to suspend or halt your access to our services at our discretion.
We and our partners retain ownership of our intellectual property, encompassing, but not restricted to, patents, trade secrets, and copyrighted works.
Avoid engaging in freelance work with the intention of falsely claiming or reselling it as your own.
Eligibility
To qualify for utilizing our services, individuals must either be eighteen or older, or thirteen years old with parental consent to accept our terms of service. Prior to accessing our services, it is imperative to thoroughly review and consent to adhere to the complete set of our terms of service.
Staff/Service Diversity
We’re not liable for the unavailability of our staff team or alterations to its composition.
Should a staff member become indefinitely unavailable, we’re not responsible for fulfilling any previously negotiated obligations. This includes instances of unavailability due to sickness, emergency, resignation, or termination.
Our services encompass plugin development, bot development, website design/development, graphic design, illustration, setups, building, terraforming, video editing, and more.
Our services may be subject to change without prior notice to adapt to industry developments. It is your responsibility to stay informed about updates and consult with a staff member before utilizing our services. Our active staff team is available for any inquiries of this nature.
Chargeback/Fraud
Do not try to access our services without a valid and legitimate purpose.
You’re accountable for settling the invoice in its entirety according to the agreed-upon terms and commission deadline.
Under no circumstances are chargebacks permitted.
For refund-related concerns, please consult our refund terms, we strive to address every situation, but any attempt at chargeback or fraudulent activity will not be tolerated and will be pursued to the fullest extent of the law.
Liability
In accordance with legal provisions, Rollerite bears no responsibility for the loss of profits, revenue, data, or any form of indirect, incidental, consequential, or punitive damages.
Our liability is restricted to the extent of the fees you have paid us for the utilization of our services.
We shall not be held accountable for any damages or losses, disclaiming liability in most situations. Additionally, we’re not responsible for the actions of our staff members, clients, or freelancers outside of a work-related context.
Governing Laws
Rollerite operates within the United States, subject to all applicable laws. Do not engage in any illegal activities while using our services.
We retain the right to refuse service to any client at our discretion, in compliance with the laws of the United States.
Disclaimer
Rollerite reserves the right to modify these terms without prior notice, changes may be implemented at our discretion.
These terms specifically pertain to the relationship between you and Rollerite and do not extend to third party relationships involving our services and partners.
Except as expressly stated in these terms, Rollerite and our partners do not make any commitments regarding our services.
By utilizing our services, you acknowledge and agree to comply with these terms and conditions. If you have any questions, feel free to reach out to us in any Rollerite platforms.
Commission Terms
Any changes or alterations to your commission may result in additional charges at the discretion of your freelancer.
If you initiate a ticket and do not receive a response within one week, the commission will be automatically closed and marked as complete. Payments made for the commission during this period are non-refundable. Therefore, it is essential to diligently monitor the commission's status and take necessary actions promptly.
All tickets created are treated as "new". Any information previously provided in a ticket is considered void and is not regarded as valid; thus, it is necessary to reopen discussions and readdress any details.
Should you request a new freelancer at any point, it's important to note that you forfeit eligibility for a refund. Furthermore, you acknowledge the possibility of incurring additional charges associated with this new freelancer request, which is at the discretion of the freelancer and may involve a higher rate.
Any and all communication between a freelancer and a client must be in Rollerite platforms:
- Engaging in any efforts to contact a freelancer or client outside of Rollerite for work or services is strictly prohibited. Rollerite will not assume liability or responsibility in the event of any scams, and no refunds of any kind will be issued in such circumstances.
- All details related to the services requested for your commission must be thoroughly outlined in text through messages on the ticket chat in Rollerite platforms. Any information conveyed through voice calls or similar means is deemed void and unacceptable.
- Rollerite bears no responsibility and is not liable for any discussions regarding tickets or similar matters conducted through direct messages (DMs).
You agree to not abuse any Rollerite platforms.
If you become unavailable and fail to respond to your paid ticket within 72-96 hours, Rollerite reserves the right to mark your commission as complete with no entitlement to a refund.
Payment Terms
We require an initial down payment of at least 50% for our services before commencing any work. Until the full payment is received, you will be provided with non-live work. The final product will only be delivered upon payment of the remaining 50% or the outstanding balance.
In addition, a small handling fee, equivalent to 10% of the order subtotal, is required to be paid along with the down payment.
All service payments are expected to be settled within 14 business days of receiving the invoice, unless otherwise arranged. After 21 days, any unresolved ticket will be closed and, if necessary, marked as complete. By commissioning Rollerite, you confirm both the intention and capability to compensate us for our services.
It is your responsibility, as the client, to ensure timely and full payment of the invoice in accordance with the previously agreed contract.
Non-live work is provided when full payment has not been made. This includes, but is not limited to:
- A custom plugin: The completed file will not be released until full payment is received. You may have the option, at the discretion of your freelancer, to join their test server to assess your product before paying the remaining balance.
- A graphic or illustration: The completed file will not be provided until full payment is received. You may receive a lower-quality version and/or a watermarked version from your freelancer before paying the remaining balance.
Refund Terms
All refunds are at the discretion of the Directors of Rollerite.
Rollerite acknowledges the possibility of certain circumstances leading to a refund, though it is important to note that refunds are not guaranteed.
Some examples include:
- If work has not commenced by the agreed upon deadline, you, as the client, may be eligible for a refund of 5% per day missed, with a maximum refundable amount of 90%.
- If there is no commencement of work by the scheduled completion date, you qualify for a full or partial refund depending on the situation.
- Should there be some level of progress, your eligibility for a partial refund will be contingent upon the extent of that progress.
Upon approval of your full refund, the payment will be processed with the full amount, exclusive of any handling fees.
For example: For a full refund with a $22 invoice, $20 for the service and $2 for the handling fee, you’ll only get $20 for the refund and nothing more.
Product Terms
We're not responsible to update any of our products, sellers can choose to update all of them accordingly.
By selling a paid product, you agree to get 70% of every single purchase of it, this is to compensate for our time which we put into it and any fees which are added onto it.
Revised: October 1st, 2025
Copyright Ⓒ 2025 Rollerite LLC